At Hobjex, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

a) Personal Information You Provide

When you make a purchase or contact us, we collect:

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (processed securely via third-party gateways)

b) Automatically Collected Information

When you browse our website, we may collect:

  • IP address
  • Browser type
  • Time zone
  • Pages visited and interactions
  • Referring websites or search terms

This information is collected via tools such as cookies, log files, and tracking pixels to help us understand how users interact with our site.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, returns, and customer support
  • Improve website functionality and user experience
  • Send updates, promotional offers, or product news (only if you opt-in)
  • Detect and prevent fraud or misuse of our services

3. Sharing Your Information

We only share your information with trusted third parties to operate our services:

  • Payment processors (e.g., Razorpay, PayPal, Stripe)
  • Shipping partners for order delivery
  • Analytics providers like Google Analytics
  • Email marketing platforms (if you opt-in)

We never sell or rent your personal data.

4. Cookies

We use cookies to enhance your shopping experience. Cookies help:

  • Remember your cart and login sessions
  • Track usage patterns for analytics
  • Personalize your visit

You can disable cookies in your browser settings, but this may limit site functionality.

5. Data Security

We implement industry-standard security measures to protect your data. All transactions are encrypted via SSL, and we never store your payment details on our servers.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections or deletion
  • Withdraw consent for marketing
  • Lodge a complaint with your local data authority

To exercise these rights, email us at contact@hobjex.com.

7. Retention of Data

We retain order-related information for record-keeping and legal compliance unless you request its deletion.

8. Third-Party Links

Our website may link to other sites. We are not responsible for their privacy practices and encourage you to read their policies.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes implies acceptance.

11. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

Hobjex
Email: contact@hobjex.com
Website: www.hobjex.com