Thank you for shopping with Hobjex. Below is our Shipping Policy to help you understand how we handle the delivery of your orders.

📦 Order Processing Time

All orders are processed within 2 to 4 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders or if a product is temporarily out of stock, shipments may be delayed. In such cases, we will contact you via email.

🌍 Shipping Locations

We offer worldwide shipping from our domestic and international fulfillment centers. Some items may be shipped separately to ensure timely delivery.

🚚 Estimated Delivery Time

Delivery times vary depending on your location:

  • India & Nearby Regions: 5–10 business days
  • International Orders: 10–25 business days
  • Please note: Shipping times may vary based on customs clearance, product availability, and local postal delays.

📦 Shipping Fees

Shipping is free on all eligible orders. However, certain remote or high-demand regions may incur additional delivery charges, which will be displayed at checkout (if applicable).

🧾 Tracking Your Order

Once your order is shipped, we’ll provide you with a tracking number or link via email. You can use this to monitor your shipment status. Please allow up to 72 hours for tracking information to become active.

📦 Multiple Packages

If you order multiple items, they may arrive in separate shipments. This is to ensure faster delivery, especially when items are stored in different warehouses.

❌ Incorrect Address or Missed Delivery

Please ensure all shipping information is accurate at the time of checkout. We are not responsible for packages lost due to incorrect or incomplete addresses. If a package is returned to us due to delivery failure, we will contact you for further instructions. Re-delivery fees may apply.

🌐 Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, import taxes, or additional charges imposed by local authorities. These charges are not included in our product prices or shipping fees.

📭 Lost or Delayed Packages

In rare cases, packages may be delayed or lost due to courier errors or customs issues. If your order is significantly delayed or appears lost in transit, please contact us at contact@hobjex.com. We will do our best to assist you or offer a replacement or refund as applicable.

If you have any further questions about shipping, feel free to contact our support team.

Hobjex Customer Service
Email: contact@hobjex.com
Website: www.hobjex.com